At IV Gardeners Inc., we strive to ensure your satisfaction with our products and services. Please read our Shipping and Return Policy carefully to understand our processes.
Shipping Policy
1. Order Processing and Shipping
All orders are processed within 3-5 business days after payment confirmation.
Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).
Shipping times may vary depending on your location and unforeseen circumstances such as holidays, natural disasters, or courier delays.
2. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout and included in your total order amount.
Return and Refund Policy
1. Eligibility for Returns
We accept returns only under the following conditions:
Wrong Item Delivered: If you receive a product that differs from what you ordered.
Defective or Damaged Items: If the product arrives damaged or defective.
2. Conditions for Returns
To qualify for a return:
The return request must be initiated within 7 days of receiving the item.
The item must be unused, in its original condition, and in its original packaging.
Proof of purchase (order confirmation or receipt) must be provided.
3. Return Process
Contact our customer support at info@fourgardeners.in or call +91 7073063317 with your order details and reason for return.
Once your return is approved, you will receive instructions for returning the item.
Please ensure the item is securely packed to avoid damage during transit.
4. Refund Process
Refunds will be processed within 3-5 business days after the returned item is received and inspected.
Refunds will be credited to the original payment method used for the purchase.
Shipping charges (if applicable) are non-refundable.
Exclusions
Returns and refunds will not be accepted for:
Products damaged due to misuse or mishandling.
Items without proof of purchase or those returned beyond the eligible period.
Need Assistance?
For any questions or concerns regarding your order, shipping, or returns, please contact us:
IV Gardeners Inc. 122 Heera Nagar (A), Ajmer Road, Jaipur Phone: +91 7073063317 Email: info@fourgardeners.in
By placing an order on our Website, you agree to the terms of this Shipping and Return Policy.
